It’s What You Do …

An interesting review of a management book … called “It’s Not What You Say… It’s What You Do” by Laurence Haughton ….

some noted gems:

Laurence begins the book with a startling statistic. Fifty percent of company initiatives fall through the cracks within two years.


Most managers have a tendency to leap to conclusions, seek confirmatory evidence [the facts that tell them they are right] while ignoring disconfirming evidence , and are overconfident about the validity of their judgements.

This should ring a bell: cognitive biases … and the mistakes and pathologies in organizational decision-making … when initiatives aim to install innovative stuff one wonders if (business model innovation) heuristics may help … I am sure they do.

read on at BusinessPundit

Comments are closed.