Don’t build a better mousetrap. Change the business model
According to Whitehurst, companies today have a greater opportunity than ever to solve customer problems by creating transformative business models–for three key reasons:
- The changes in technology brought about by open source and the cloud make it easy to create IT infrastructure very quickly.
- The growing acceptance of the power of the participation enables customers to become more involved and companies to get help from the community.
- The 21st century workforce provides people who are open to new ideas and are looking to break down hierarchy and create meritocracy.
via opensource.com
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